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Someone sent me a very funny U-Tube video describing a supposed new app that could alter your Facebook posts to make them ‘Mom friendly’. It could make you appear clothed if you had posted inappropriate photos of yourself, turn your major squeeze into a plush toy that you innocently clutched and other wonderful and amazing tricks that could save you from severe scolding or worse. What was once the province of the young has become a major communications phenomenon. Not only are parents of teenagers moving into the Facebook culture, a significant number of the over-60 crowd is using the site to be entertained, connect with friends and family, support their ‘likes’, and learn more about the world. My mom is on Facebook, too. My mother is in her 90s. Granted, she always was ahead of her time. An early email user, she was surfing the net and sending out multiple emails daily (mostly to me) before most of her contemporaries ever heard of the Internet. They thought she was making it up. “Your daughter writes to you twice a day? Who do you think you’re kidding?” Now this is really important from a business perspective. Social media marketing is no longer just to target youth. If you haven’t figured that out yet, you may be asleep at the switch.
Take a look at the latest Facebook statistics and think about how your business might benefit from reaching a huge continuum of market segments with inexpensive targeted messages.
My mother was born before television had been invented. Today she is on Facebook. I think she is a role model for the kind of minds we all need to develop; minds that embrace and celebrate new technology and use it to make our lives more meaningful and our work more productive.
Sandra Altner
Do you find the proliferation of social media, web 2, cloud technology references exhausting and vaguely threatening?
As a business owner, you figure you should be at the head of the pack, but the reality is that you don’t have the time or energy to be leading edge. In fact, most days you feel as if you are trailing along, the late adopter, the holdout, the last on your block to get with it.
It seems like the tail wagging the dog; the rest of us chasing after the techie toys, often forgetting that it’s the customer, the client, the target market, that should be directing the show, not the boys from Fast Company.
Take some time to find out if the majority of your customers are on Facebook, use Skype, Twitter hourly. If so, then find an expert to help you utilize those communication tools. If not, concentrate on those interfaces that get results: personal phone calls; customized mailings; special offers that are geared to what your market values.
Technology can be a positive force to help you grow your business. The trick is to find the right way to use it and not get lost chasing after the toys that no one on your customer list wants to play with.
Take it slow, think it through, do it right.
By the way, take some time to learn more about what might work for you and what might not at our Technology in the 21st Century conference on June 1.
